Data Privacy Policy

1. Overview

Introduction

At premier translations we take your personal privacy very seriously. Hence, we unequivocally comply with all applicable provisions of the EU’s General Data Protection Regulation (GDPR) and keep your personal data strictly confidential. Our following policy statement explains what information we process, store, when/why, and how we use such information obtained during your visit. Personally-identifying data are defined as those that can be used to determine your identity, which may include your name, address, email address, etc.

Data collection

Party responsible for data collection

The website operator responsible for collecting and processing data on visitors to this website is identified on the Legal Notice page herein.

Data we collect

We collect only data you disclose to us, for instance, upon filling out our contact form. If your browser permits, we may automatically collect and maintain primarily technical data (e.g., web browser, operating system, or the duration for which you access our site).

How we use it

We may statistically evaluate such data to improve our site and online services, or analyze visitor patterns, etc.

Your rights

You have the right to receive information about the source, recipient(s), and purpose(s) of your personal data saved at any time without having to pay a fee for the disclosure. You also have the right to demand that your data be rectified, blocked, or erased. If you have questions about this or any other data privacy issue, please contact us at the address stated on the Legal Notice page herein. You also have the right to file a complaint with the relevant authorities. Furthermore, under certain circumstances, you have the right to restriction of processing of your personal data, as elucidated in the section below Right to restriction of processing.

Analysis tools and third-party tools

We may analyze your browsing patterns statistically when you visit our website. For this purpose, we use cookies and/or analysis programs. As a rule, such analyses are conducted anonymously, i.e., your browsing patterns cannot be traced back to you. You may object to such analyses or simply disable them in your browser and not use certain tools, as elucidated below.

2. Information - General and Mandatory

Data privacy

We appreciate your visiting our website and the interest in our services. We are committed to respecting your privacy and we comply fully with the provisions of GDPR and our privacy policy stated herein. When you visit our website, we generally collect personal data defined as those that can be used to determine your identity. Please read about the data we collect and process during your visit and how and why we use it.We herewith advise you that electronic transmission of data over the Internet, for instance via emailing, is inherently risky and cannot be absolutely secured against unauthorized or illegal access.

Party responsible for data collection (website operator/controller under the GDPR)

The data processing controller on this website is:

Anil Mahyera
Königsseestraße 5a
D-81825 München

Phone: +49 (0)89 43759-276
E-mail: inform@premier-translations.com

The controller is a natural person or legal entity who/which decides alone or jointly with others on the purpose of and means for processing personal data, such as names, email addresses, etc.

Data Privacy Officer

The Data Privacy Officer at premier translations, appointed pursuant to the law, is:

Anil Mahyera
Königsseestraße 5a
D-81825 München

Phone: +49 (0) 89 43759-276
E-mail: inform@premier-translations.com

Right to revoke your consent

We require your express consent to process a wide range of data. You may revoke such consent at any time by simply notifying us via email. Until such revocation, our right to collect and process your data shall remain in force.

Right to object to data collection in special situations and/or for direct marketing (Art. 21 of GDPR)

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you, based on point (e) or (f) of Article 6(1), including profiling based on those provisions. Our Data Privacy Policy specifies the legal basis on which we process your data. Upon receiving your objection, we shall no longer process the personal data unless our controller demonstrates compelling legitimate grounds for the processing, which override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims (objection pursuant to Art. 21(1) of GDPR). If your personal data are processed for direct marketing, you have the right to object at any time to processing of your personal data, including any profiling to the extent that it is related to such direct marketing. Upon receiving your objection, our controller shall cease to process personal data for such purposes (objection pursuant to Art. 21(2) of GDPR).

Right to complain to the authorities

In the event of violations of the GDPR, as the data subject you may file a complaint with the relevant authorities in your Member State where you reside, at your place of work, or where the alleged violation occurred. This right to file a complaint shall remain in force regardless of any other administrative or legal recourses available to you.

Right to data portability

You have the right to request that we handover your data, which we process automatically per your consent or to fulfil a contractual obligation, to a third party in a structured, common, machine-readable format or, if technically feasible, to request that we transmit the data directly to another controller.

SSL and/or TLS encryption

We deploy either SSL and/or TLS encryption for reasons of security and to protect the transmission of confidential information, such as your orders or inquiries. For an encrypted connection, your browser will switch "http://" to "https://" in the address line and display a lock icon therein. If SSL/TLS encryption is activated, a third party cannot read the data you transmit to us.

Information, blockage, rectification and erasure

Within the scope of GDPR, you have the right to request information at no-charge and at any time about your personal data stored by us, their origin, recipients, and processing purpose. Furthermore, you have the right rectification, blockage, or erasure of your data. If you have questions about this or any other data privacy issue, please contact us at the address stated on the Legal Notice page herein.

Right to restriction of processing

You have the right to restriction of processing of your personal data, by contacting us at the address stated on the Legal Notice page herein. Your right applies to the following situations:

  • If you dispute the correctness of your data stored by us, we usually require some time to verify your claim. However, you may request restriction of any further processing of your personal data during our investigation.
  • If your personal data were or are being processed unlawfully, you may request restriction of any further processing of your personal data instead of their erasure.
  • If we no longer require your personal data, but you need them to exercise, defend, or establish your legal rights, you may request restriction of any further processing of your personal data instead of their erasure.
  • If you object pursuant to Art. 21(1) of GDPR, it is necessary to weigh your rights against ours. You may request restriction of any further processing of your personal data, until we can determine which party has the overriding interest.

    • If you request restriction of processing of your personal data, other than storing such data, we may process these only upon your consent, or to establish, exercise, or defend legal rights, or to protect the rights of another natural person or legal entity, or in the important public interest of the European Union or a Member State.

3. Data Collection

Cookies

We use cookie technology in some sections of our website to help us make our content more user-friendly, effective, and secure. Cookies do not harm your computer and are free of viruses; they are small text files sent by your browser to your computer and often saved on your hard drive. We mostly use session cookies that are automatically deleted at the end of your visit. Other cookies are saved on your device until you delete them. They enable us to distinguish you from others the next time you visit. You can adjust the settings of your browser to make sure you are notified every time cookies are saved, or to accept cookies only in specific cases, or to generally disable them, or to delete them automatically when you close your browser. If you deactivate cookies, some parts of our website may not function properly. We store cookies pursuant to point (f) of Art. 6(1) of GDPR, as deemed necessary for electronic communications or to provide certain functions you desire. The website operator has a legitimate interest in using cookies to provide optimized, error-free services. We clarify herein any use of other cookies to analyze your browsing patterns, for instance.

Server log files

The website provider automatically collects and stores information in server log files, which your browser communicates to us automatically. The information comprises:

  • Type and version of browser used
  • Your operating system
  • Referrer URL
  • Hostname of your computer
  • Time of server inquiry
  • Your IP address

    • These data are not correlated with other data sources. These data are collected pursuant to point (f) of Art. 6(1) of GDPR. The website operator has a legitimate interest in using server log files to provide optimized, error-free services.

    Contact form

    When you send an enquiry using our contact form, we save your information in the form provided to address your inquiry and any questions we may have. We do not share this information with third parties without your consent. By using our form, you thus consent to processing of your personal data pursuant to point (a) of Art. 6(1) of GDPR. You may revoke such consent at any time any consent by simply notifying us via email. Until such revocation, our right to collect and process your data shall remain in force. We shall retain your personal data in our contact form until you request us to erase them, or you revoke your consent to store the data, or for example if the purpose for storing such data no longer applies after we have responded to your enquiry, subject nevertheless to the minimum period mandated by law.

    Email, phone, or fax enquiries

    If you contact us via email, phone, or fax, we save and process your enquiry and any associated personal data (name, request), but do not share this information with third parties without your consent. We comply with the provisions of point (b) of Art. 6(1) of GDPR to process your data, if your enquiry relates to the execution of a contract or your data are necessary to execute precontractual tasks. In all other cases, we process your data per your consent (point (a) of Article 6(1) of GDPR) and/or per our legitimate interest (point (f) of Article 6(1) of GDPR) to effectively address your enquiry. We shall retain your personal data you provide until you request us to erase them, or you revoke your consent to store the data, or for example if the purpose for storing such data no longer applies after we have responded to your enquiry, subject nevertheless to the minimum period mandated by law.

    Processing of data (customer and contract information)

    We collect, process, and use personal data only to the extent necessary to justify, arrange, or amend the legal relationship (base data). These data are collected pursuant to point (f) of Art. 6(1) of GDPR to perform precontractual and contractual tasks. We collect, process, and use personal data on the use of our website (usage data) only to the extent necessary for users to utilize our services, or for billing purposes. We erase your data once we fulfil your order or terminate our business relationship, subject nevertheless to the minimum period mandated by law.

    4. Analysis Tools and Advertising

    Google Analytics

    Our website uses Google Analytics, a web analysis service of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses cookies that are small text files maintained on your computer to analyze your visit. The information collected by the cookie about your visit to our website is transmitted to and kept on a Google server located in the United States of America. Google Analytics cookies and this analysis tool comply with the provisions of point (f) of Art. 6(1) of GDPR. The website operator has a legitimate interest in analyzing user patterns to optimize its services and advertising.

    IP pseudonymization

    This website uses Google's IP function to pseudonymize or abbreviate IP addresses of users within the European Member States or in other treaty countries within the European Economic Union. Only in exceptional cases is the full IP address transmitted to Google servers in the US and then shortened. Such a short form IP address precludes the possibility of identifying the person visiting the site. Google uses this information to analyze usage of the website by you and generate reports of your web activities under contract to the website provider, and to render other services related to use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser is not correlated with other data at Google.

    Browser plug-in

    You may reset your browser to refuse cookies. However, please note that some of our website features or services may not function properly without cookies. Moreover, you may download and install the following plug-in through your browser http://tools.google.com/dlpage/gaoptout?hl=en to prevent collection of any information by a cookie, transmission of data on your usage of the website (including your IP address) to Google, and any subsequent processing of such information by Google. You may reset your browser to refuse cookies. However, please note that some of our Website features or services may not function properly without cookies. Moreover, you may download and install the following plug-in through your browser http://tools.google.com/dlpage/gaoptout?hl=de to prevent collection of any information by a cookie, transmission of data on your usage of the Website (including your IP address) to Google, and any subsequent processing of such information by Google.

    Opt-out of data collection

    You may click the following link to set up an opt-out cookie to deactivate Google Analytics and prevent it from collecting any information during future visits to this website: Deactivate Google Analytics. To view Google's privacy information relating to Google Analytics, please click the following link: https://support.google.com/analytics/answer/6004245?hl=en.

    Contractual processing

    We have signed-up with Google to processes information for us, whereby we adhere strictly to the regulations and requirements of German authorities in connection with Google Analytics.

    Demographic parameters through Google Analytics

    Our website uses the demographic parameters function of Google Analytics, which makes it possible to generate reports containing the age, gender, and interests of website visitors. This information is sourced from interest-based advertising by Google and third-party providers. These data cannot be traced to any specific individual. You may deactivate this function at any time by adjusting the ad settings in your Google account or by using the opt-out option explained above under Opt-out of data collection.

    Storage duration

    Data at the user or incident level stored by Google via cookies, user IDs, or ad IDs (e.g., DoubleClick cookies, Android ad ID) is anonymized or deleted after 14 months. For details please visit:https://support.google.com/analytics/answer/7667196?hl=de


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